Shipping and Return Policy
At SeasonBundle, we’re committed to providing you with a seamless shopping experience. Our Shipping and Return policies are designed to ensure your satisfaction every step of the way. Below are the details of our policies to keep you informed about your orders.
Shipping Policy
We strive to process and ship all orders promptly. Shipping times may vary based on your location, and you will receive a tracking number once your order has been dispatched. Please keep in mind that delivery times can sometimes be affected by external factors such as customs processing or weather conditions.
Order Delays
In the event that your order is not showing tracking information or has been in transit, pending, or expired beyond 60 days from the original shipping date (or 45 days for U.S. orders), we offer either a full refund or a replacement at our expense. Please note that exceptions may apply to certain shipping methods and destinations.
Why Choose Us
We’re dedicated to ensuring you have the best possible experience. Our products are hand-picked to meet the highest standards, and we offer fast, reliable shipping with exceptional customer support.
Damaged Products
Oh no, we’ve got you covered! If your product arrives damaged, don’t panic – just reach out to us immediately by emailing after.sales@seasonbundle.com or by contacting us via one of our social media accounts. We’ll take care of it! We'll process a full refund or replacement based on your preference, and we’ll finish the replacement process within 30 days. To speed things up, please submit photo or video evidence of the damage. In most cases, there’s no need to return the damaged product. We've got your back!
Incorrect or Missing Products
If you receive an incorrect or missing item, we will gladly issue a full refund or send a replacement. To ensure a smooth resolution, please provide photo or video evidence of the issue. We’ll process your refund or replacement promptly upon approval.
Order Cancellation
If you wish to cancel your order, it must be done before the order has been processed and shipped. Once your order is processed or shipped, cancellations are no longer possible. This policy applies to all products, including pre-order items.